Effective Date: 17/01/2023.
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RedTop Vending Ltd ("we," "our," or "us") operates www.redtopvending.co.uk and is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal data when using our website and services.
 
1. Information We Collect

• Personal Data: Name, contact details, billing/shipping address, and payment information when making a purchase or inquiry.

• Non-Personal Data: Browser type, IP address, cookies, and website usage data to improve our services.

• Analytics Data: We collect data about website usage through Google Analytics to enhance user experience and site performance.

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2. How We Use Your Data

• To process and fulfill orders, payments, and deliveries.

• To provide customer support and respond to inquiries.

• To improve website functionality and user experience.

• To comply with legal and regulatory obligations.

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3. Data Sharing & Protection
We do not sell or rent your personal data. However, we may share it with:

• Payment Providers for secure transaction processing.

• Delivery Partners to fulfill orders.

• Legal Authorities if required by law.

• Third-Party Analytics Providers such as Google Analytics to monitor website traffic and improve services.

Your data is stored securely, and we take necessary precautions to prevent unauthorized access.
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4. Legal Basis for Processing Data
Under UK GDPR, we process personal data based on the following legal grounds:

• Consent: We collect and process data based on user consent, such as accepting cookies for analytics.

• Contractual Necessity: We process data to fulfill orders, payments, and delivery obligations.

• Legal Obligation: We retain customer order data for legal compliance, such as tax and financial record-keeping.

• Legitimate Interest: We analyze website traffic and improve services using Google Analytics in a way that does not infringe on user rights.

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5. Data Transfers
Your data may be processed outside the UK, but we ensure all third-party service providers comply with UK data protection laws.
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6. Data Retention
We retain customer data for 5 years for sales records and legal compliance. After this period, data is securely deleted.
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7. Data Breach Procedure
In the event of a data breach, we will notify affected users via email as soon as possible and take necessary actions to secure the data.
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8. Cookies & Tracking
We use cookies to enhance website functionality, track usage analytics, and personalize marketing. You can manage cookies in your browser settings.
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9. Your Rights
You have the right to request access, correction, or deletion of your data. Contact us at redtopvending@gmail.com for inquiries.